Privacy policy PT

THE START OF
YOUR MEMBERSHIP

1.1 What types of memberships do we have? 
No Contract

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By climbers for climbers, upa! is a climbing center located in the heart of Coimbra, Portugal. Whether you're new to the sport, a seasoned climber, or just passing through, we welcome all ages and skill levels.

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Ongoing weekly debits of $37.00. Payments continue after minimum term until cancelled (3.2).

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6-MONTH CONTRACT

Ongoing weekly debits of $33.00, minimum term of 6 months, minimum value of $825 which is 6 months of weekly payments. Payments continue after minimum term until cancelled (3.2).

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12-MONTH CONTRACT

Ongoing weekly debits of $31.00, minimum term of 12 months, minimum value of $1,581 which is 12 months of weekly payments. Payments continue after minimum term until cancelled (3.2).

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JUNIOR MEMBERSHIPS

Junior memberships are available to individuals under 18 years of age. These memberships will automatically end when the member no longer meets the age criteria.

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MEMBER BENEFITS

Urban Climb members receive free yoga and fitness classes, unlimited access to all Urban Climb locations, gear and course discounts and may bring one friend for free each calendar month.

1.2 WHEN DOES YOUR AGREEMENT START?

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SIGNING YOUR AGREEMENT

You have an obligation to fulfil the agreed-upon terms once you have signed the contract.

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PAYING AN ADMIN FEE

A one-off $15 administration fee will be required to be paid upon signing up. Members first direct debit payment will be taken 7 days later.

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UNDERSTANDING OUR RIGHTS

If we do not enforce our agreement rights at any time, it does not mean we have waived those rights, no matter how long we wait.

1.3 WHAT ABOUT YOUR HEALTH?

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PROMISING YOU ARE IN GOOD HEALTH

On the day you sign your agreement and each time you climb with us, you promise us that:

you are in good physical condition
you know of no medical or other reason why you cannot or should not do active or passive exercise including rock climbing, bouldering and/or related activities.

DURING YOUR
MEMBERSHIP

2.1 WHEN DO YOU PAY MEMBERSHIP FEES?

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PAYING FOR ONGOING MEMBERSHIPS

You pay fees for ongoing memberships in advance each week by direct debit from a credit card. You can pay your weekly fees as far in advance as you like, up to the legal time limits. However, you still need to provide your account details for when your advance payments end.

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MEMBERSHIP CREDIT

The credit provided by Urban Climb to a members account is non-refundable. This means that once Urban Climb has issued credit to your account, it cannot be redeemed for cash, transferred to another individual or account, or be refunded.

2.2 CAN WE CHANGE YOUR AGREEMENT?

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We may sometimes add to, change or remove our terms and conditions. This includes changing our opening and closing hours, our services and facilities and membership fees. Sometimes, we may also close gyms for events or to improve the facilities. We do not reduce your membership fees because your gym is closed for events or improvements.The most up-to-date terms and conditions always apply. You can find the current version on our website at www.upaclimbing.pt

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BEING NOTIFIED ABOUT CHANGES

We will give you at least 30 days' notice of any changes by: